After trying to resolve an issue directly with a public utility, you may wish to file an informal complaint with the Public Utilities Commission. Use the Informal Complaint form to outline complaints about a utility service or company.
File an Informal Complaint
Choose one of the following filling method:
eFile (Electronic File)
Go to the Informal Complaint eFile form
Follow the online form’s instructions to complete form and submit to the PUC.
In Person / Postal Mail / Facsimile
- Click the link to download the Informal Complaint Form in PDF format.
- You may choose to:
- Compete the fillable form on your computer and print the form; or
- Print a blank form and complete by hand.
- Deliver or send competed form to the PUC Oahu office.