Submit a Complaint

Motor Carrier

If you witness a motor carrier violating the rules and regulations of the Commission or have a complaint against a motor carrier, you may report it to the Commission by:

  • Report a Motor Carrier Violation

    Report a tip to our enforcement officers. Motor carrier violation tips may be submitted anonymously or with your contact information.

  • Informal Complaints

    If you have a problem with a motor carrier and were unable to resolve it after contacting the motor carrier’s customer service, you may file an informal complaint with us.

  • Formal Complaint

    If your complaint is not resolved by the informal complaint process, you may wish to file a formal complaint. Your pleading must be filed in accordance with the formal complaint filing procedures set forth in HAR § 6-61-67. Your filing will be subject to a $30.00 filing fee.

  • Declaration: Witness for Illegal Motor Carrier Operations

    If you witnessed a motor carrier violating the laws and rules of the PUC and you are available to be a witness at the hearings for the motor carrier violation, you may submit a Declaration.

Public Utility

After trying to resolve an issue directly with a public utility, you may wish to submit the following:

  • Informal Complaints

    Use the Informal Complaint form to outline complaints about a utility service or company.

  • Formal Complaint

    If your informal complaint is not resolved to your satisfaction and you wish to file a formal complaint, your pleading must be filed in accordance with the formal complaint filing procedures set forth in HAR § 6-61-67. Your filing will be subject to a $30.00 filing fee.