Public Utilities Commission

Electronically filing (“E-Filing”) forms is recommended for faster service and the ability to manage all your filings.

1. Review the Guidelines for Filing Documents with the PUC.
2. Consumer Assistance forms may be E-filed with or without an E-Filer account.
3. Other E-forms will require filers to Create an E-filer Account and Login.
4. Go to Submit a Filing to start.
5. Follow the E-filing form’s instructions to complete E-Filings.

E-Payments

Logged in users may electronically pay (ePayment) for documents requiring a fee pursuant to §16-601-24, Hawai`i Administrative Rules

Follow the Guidelines for Filing Documents with the PUC document instructions.

Deliver or mail your download and completed PDF Form or document to the PUC Main Office on Oahu*:

Hawaii Public Utilities Commission
465 S. King Street, Room 103
Honolulu, HI 96813

For in-person filings and payments, office hours are Monday through Friday, 7:45 a.m. to 4:30 p.m. and closed on State Holidays.

We recommend arriving well before closing.  PUC staff will electronically process your in-person filing, but if we are unable to complete electronic processing of your in-person filing by 4:30 p.m., your deemed filed the next business day, regardless of whether you arrived at the PUC office before 4:30 p.m. After the online system accepts your filing, a confirmation will be sent to you by email or filers may request a printed filing confirmation receipt.

*Neighbor island offices do not process filings. All In-Person or Mailed filings must be delivered to PUC’s Main Office on Oahu.