Public Utilities Commission

A Motion for Protective Order must be filed and a protective order issued before a confidential or restricted files maybe submitted. See requirements below for details. Confidential or Restricted files should be in two separate filing. The first non-confidential filing should include the redacted complete documents. The confidential filing should be 1 pdf file that ...
Read More What are the requirements for submitting confidential of restricted files?

Files MUST be in standard .pdf, .xls, .xlsx format. Files MUST not be secured or password protected. Individual file size MUST not exceed 20MB. Larger files must be separated into multiple files. Click the Upload Files button to upload up to 10 files at time. Repeat process to upload more than 10 files. NOTE: The ...
Read More What types of files are allowed to be eFiled?

Login to eServices. Click the Down Arrow next to eFiler name > My Profile Under Accounts click on account the eFiling was Filed On Behalf Of (maybe self). Scroll down to Filings and find the eFiling record (F-######) with the outstanding fee. Under the Action column, click the Down Arrow > Click Pay Filing in Full. Complete ePayment form.

Login to eServices. Click on your eFiler name in the upper right and click My Profile. Scroll down to Accounts I Can File On Behalf Of and click on the appropriate Account name. NOTE: If you selected a company to “File on Behalf of” click that company’s name, otherwise click on your eFiler account name. ...
Read More How do I continue an eFiling?

PUC approval is required before completing a transfer of a motor carrier PUC certificate, permit, or property.  The application for the transfer of a certificate, permit or property require the submission of various exhibits including a vehicle inventory list, a balance sheet, a fixed assets schedule, a loans payable schedule, projected PUC operating revenues and ...
Read More How do I transfer my Motor Carrier Certificate/Permit?

A motor carrier PUC certificate, formally known as a certificate of public convenience and necessity, is required by any motor carrier that transport people or property for compensation or hire over any public highway in the state. The application for a motor carrier PUC certificate requires the submission of various exhibits such as letters from ...
Read More How do I apply for a Motor Carrier Property Certificate/Permit?

A motor carrier PUC certificate, formally known as a certificate of public convenience and necessity, is required by any motor carrier that transport people or property for compensation or hire over any public highway in the state. The application for a motor carrier PUC certificate requires paying the $30 application fee and the submission of ...
Read More How do I apply for a Motor Carrier Passenger Certificate/Permit?

Link: https://puc.hawaii.gov/motor_carriers/faqs-for-mc-tariffs/ (PDF).

Before contacting the PUC to file a complaint, please first contact your utility provider to see if they can resolve your issue directly. You can find their contact information on your monthly billing statement, the telephone directory book, or online. Many utilities companies offer programs and payment assistance plans to help you pay your bill. ...
Read More How do I make an Informal Complaint against a utility or regulated entity?

Step 1: Visit the PUC’s website at https://puc.hawaii.gov. Step 2: Click on the magnifying glass tile labeled “Search Case & Filings” Step 3: In the search bar, type in the docket number you want to subscribe to, i.e., 2022-0218. Step 4: After clicking “Search,” locate the correct docket in PUC Cases tab of the results. ...
Read More How do I subscribe to a case or docket to receive email notifications whenever new a document is filed?