Public Utilities Commission

Yes. To continue receiving email notifications, you must re-subscribe to docket updates and reports in CDMS eServices beginning June 19.

No, the DMS system will be archived as of June 15, 2023 at 4:30 pm.

The CDMS eServices portal will provide an overall improved user experience allowing you to do things like: Submit form-based e-filings Make online payments Search for cases and filings, such as docketed documents and non-docketed tariffs and reports Subscribe email notifications on updates to dockets and cases and other reports Associate multiple logins with your account ...
Read More What can I do in CDMS eServices?

CDMS eServices is the PUC’s new online portal that makes it easier for you to connect with the PUC, e-file, make payments and more.

The PUC divides its work across regulated entities into dockets, which are similar to a legal case or proceeding. Dockets allow regulated entities, parties, and intervenors to submit evidence, which helps inform the Commission’s decision-making. Dockets are opened when an applicant files a new request for PUC approval or by the Commission on its own ...
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Applicants, Required Documents, AFRs & Fees, Inactive Status, Surrendering License, and Miscellaneous FAQs Link: https://puc.hawaii.gov/motor_carriers/faqs-for-motor-carriers/ (PDF).

Ex parte communication is written or oral communication that occurs between the PUC and a person or entity concerning pending issues in an open contested case proceeding without notice to that proceeding’s parties and participants. Ex parte communication with Commissioners and Commission staff is prohibited under Hawaii Administrative Rules Section 16-601-29. This means that private ...
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There are many ways to get involved in PUC proceedings. You can monitor dockets, attend a public hearing, submit public comments, or move to formally intervene or participate in a proceeding. Monitor dockets The PUC has many ongoing dockets involving the variety of entities the PUC regulates. Information on energy, telecommunications, motor carriers, water carriers, ...
Read More What are different ways to get involved in PUC Proceedings?

The Consumer Advocate is the Executive Director at the Department of Commerce and Consumer Affair’s Division of Consumer Advocacy (DCA). The DCA protects and represents interests of consumers of services provided by PUC regulated entities. The Consumer Advocate is an “ex officio party” to every PUC proceeding which means it is automatically included as a ...
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An order is the Commission’s directive to an applicant, party, or regulated entity to take specific actions. A decision is the Commission’s ruling on whether to approve, deny, or approve with modifications the various applications, motions, and/or requests that come before the Commission. Decisions are almost always accompanied by orders, but orders may stand alone ...
Read More What is a decision and order?