Filing & Forms


Electronically filing (“E-Filing”) forms is recommended for faster service and the ability to manage all your filings.

  1. Review the Guidelines for Filing Documents with the PUC.
  2. Consumer Assistance forms may be E-filed with or without an E-Filer account.
  3. Other E-forms will require filers to Create an E-filer Account and Login.
  4. Go to Submit a Filing to start.
  5. Follow the E-filing form’s instructions to complete E-Filings.


Logged in users may electronically pay (ePayment) for documents requiring a fee pursuant to §16-601-24, Hawai`i Administrative Rules

In Person/Mail

Follow the Guidelines for Filing Documents with the PUC document instructions.

Download the PDF Form, fill out, print, and deliver or mail to:

Hawaii Public Utilities Commission
465 S. King Street, Room 103
Honolulu, HI 96813


For in-person filings and payments, office hours are Monday through Friday, 7:45 a.m. to 4:30 p.m. and closed on State Holidays.


We recommend arriving well before closing.  PUC staff will electronically process your in-person filing, but if we are unable to complete electronic processing of your in-person filing by 4:30 p.m., your deemed filed the next business day, regardless of whether you arrived at the PUC office before 4:30 p.m. After the online system accepts your filing, a confirmation will be sent to you by email or filers may request a printed filing confirmation receipt.

Updated 9/2023