What protections are in place for residential customers,
including low- and moderate-income customers?

Posted on Jul 29, 2023 in

For the first six months of the TOU Study, residential customers will see a maximum bill increase of $10 under the new rates compared to what they would have been charged under their previous rate schedule (e.g., Schedule R). After the first six months of the study, however, this bill protection will cease. Customers may also choose not to participate in the Study at any time. The Commission plans to closely monitor the impacts of the TOU rates on all customers, including low- and moderate-income customers, and may adjust the rates if necessary.