In recognition of the U.S. Environmental Protection Agency’s (EPA) WaterSense Fix a Leak Week, taking place March 16–22, 2026, the Hawaiʻi Public Utilities Commission (PUC) encourages residents to check their homes for leaks and take simple steps to conserve water. Household leaks can waste a significant amount of water each year. According to the EPA, ...
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Announcements
All Public Utilities Commission offices are closed Friday, March 13 due to severe weather, pursuant to Governor Green’s announcement. Filings and payments due March 13 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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In recognition of National Consumer Protection Week, the Public Utilities Commission (PUC) updated its consumer education brochure to help residents better understand the PUC’s role, the industries it regulates, and the resources available to assist consumers. The brochure explains how the PUC reviews utility requests, the ways members of the public can stay informed and ...
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Commissioner Naomi Kuwaye of the Hawai‘i Public Utilities Commission spoke on the urgency of accelerating the state’s clean energy transition during a Feb. 27 panel discussion with members of Women in Renewable Energy (WiRE). Kuwaye focused on the policy direction needed at a pivotal moment for the state’s energy future, calling for stronger regulatory action ...
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The Hawaii Public Utilities Commission is pleased to issue its first edition PUC Connection – our new e-newsletter! We look forward to regularly sharing with you highlights of the PUC’s work, along with information about upcoming events, including public hearings and meetings. Read the current edition, and we encourage you to subscribe to receive future ...
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As a part of the State Department of Commerce and Consumer Affairs legislative package for the 2026 Legislative Session, the PUC submitted a legislative proposal to establish the Hawaii Home Energy Assistance Program (“HI-HEAP”) Program. This initiative is designed to provide critical relief to Hawaii ratepayers who are struggling to meet rising energy costs. Despite ...
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As part of our ongoing investment in our employees’ growth and well-being, the Public Utilities Commission (PUC) holds twice-a-year all-staff meetings to reinforce a culture rooted in respect and collaboration. The all-staff meeting and training Dec. 4 brought employees together for a full day of learning, connection and teamwork. Since 2021, the PUC has held ...
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In January, the PUC submitted its Fiscal Year 2025 Annual Report highlighting the dedication, innovation and impact of the PUC over the past year. Beyond our oversight of regulated utilities across all sectors — energy, water and wastewater, transportation, and telecommunications —the report also details our enforcement activities, administration of key customer programs such as ...
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The Hawaii Public Utilities Commission opened Docket No. 2025-0284 on June 20, 2025 to analyze current electric utility disconnection practices to consider whether disconnection policy revisions are appropriate. In its opening Order No. 41766, theCommission recognizes that electricity is a basic necessity for living and finds it important to address increased disconnections. The Commission will ...
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The Hawaii Public Utilities Commission opened Docket No. 2025-0241 to determine whether to modify the current Telecommunications Relay Services (“TRS”) carrier contribution factor and fund size effective July 1, 2025. Order No. 41683 proposes to: modify and decrease the existing carrier contribution of 0.0023 to 0.0019 for the 2025 TRS funding period and each period ...
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