The Public Utilities Commission released its second edition of PUC Connection, its e-newsletter. This issue includes a message from newly confirmed Chair Jon Itomura and updates on key PUC actions, including wildfire liability rulemaking, energy sector updates, and consumer resources. Read the current edition, and we encourage you to subscribe to receive future editions in your email.
Announcements
This May, the Public Utilities Commission’s Hawaii One Call Center (HOCC) also known as the “811 call before you dig program” wrapped up its Spring 2026 HOCC Seminar series, with trainings held statewide on Maui, Kauaʻi, Hawaiʻi Island and Oʻahu for industry professionals. Calling 811 helps prevent accidental strikes that can cause serious injuries, service disruptions, and property damage. Calling 811 is ...
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The Hawaii Public Utilities Commission issued a Request for Proposals (RFP) on May 15 to procure a contractor to conduct the statewide Energy Efficiency Market Potential Study as well as the independent evaluation, measurement, and verification of the Hawaii Energy program performance in Program Years PY25-PY27. The full RFP and details on how to submit ...
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The Hawaiʻi Public Utilities Commission’s (PUC) proposal to establish the Hawaiʻi Home Energy Assistance Program (HI-HEAP) did not advance during the 2026 Legislative Session. As part of the Department of Commerce and Consumer Affairs (DCCA) and Public Utilities Commissions’ legislative package, the proposal sought to create a dedicated state energy assistance program to help qualifying ...
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The Oahu Public Utilities Commission office is closed for in-person services Tuesday, April 21, due to a power outage affecting the building. Filings and payments due April 21 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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All Public Utilities Commission offices are closed Friday, April 10 due to severe weather, pursuant to Governor Green’s announcement. Filings and payments due April 10 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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April is National Safe Digging Month, a nationwide campaign that reminds contractors, homeowners, and anyone planning an excavation project to call 811 before digging. Calling 811 connects you with the Hawaiʻi One Call Center (HOCC) which help protect people and critical infrastructure by ensuring underground utility lines are identified and marked prior to excavation. Digging ...
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In recognition of the U.S. Environmental Protection Agency’s (EPA) WaterSense Fix a Leak Week, taking place March 16–22, 2026, the Hawaiʻi Public Utilities Commission (PUC) encourages residents to check their homes for leaks and take simple steps to conserve water. Household leaks can waste a significant amount of water each year. According to the EPA, ...
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All Public Utilities Commission offices are closed Friday, March 13 due to severe weather, pursuant to Governor Green’s announcement. Filings and payments due March 13 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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In recognition of National Consumer Protection Week, the Public Utilities Commission (PUC) updated its consumer education brochure to help residents better understand the PUC’s role, the industries it regulates, and the resources available to assist consumers. The brochure explains how the PUC reviews utility requests, the ways members of the public can stay informed and ...
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