The Hawaiʻi Public Utilities Commission (PUC) is preparing to launch a redesigned website later this year and is inviting the public to help shape the new experience. Whether you use the PUC website to follow a docket, access forms, find consumer information, or stay informed about PUC activities, your feedback will help improve navigation, content, ...
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Announcements
The Hawaiʻi Public Utilities Commission (PUC) has released the latest edition of its newsletter. This latest PUC Connection edition 26-03 highlights multiple opportunities for public input, including efforts to improve the PUC website, develop a wildfire liability cap framework under Act 258, update the Hawaiʻi Universal Service Fund to better support blind and low vision ...
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The Hawaii Public Utilities Commission has opened Docket No. 2026‑0125 to review and establish the State of Hawaii Universal Service Fund (HI‑USF) carrier contribution factor and annual fund size effective July 1, 2026. The HI‑USF supports programs that help ensure access to essential telecommunications services statewide. As part of this proceeding, the Commission is updating ...
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The Public Utilities Commission released its second edition of PUC Connection, its e-newsletter. This issue includes a message from newly confirmed Chair Jon Itomura and updates on key PUC actions, including wildfire liability rulemaking, energy sector updates, and consumer resources. Read the current edition, and we encourage you to subscribe to receive future editions in your email.
This May, the Public Utilities Commission’s Hawaii One Call Center (HOCC) also known as the “811 call before you dig program” wrapped up its Spring 2026 HOCC Seminar series, with trainings held statewide on Maui, Kauaʻi, Hawaiʻi Island and Oʻahu for industry professionals. Calling 811 helps prevent accidental strikes that can cause serious injuries, service disruptions, and property damage. Calling 811 is ...
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The Hawaii Public Utilities Commission issued a Request for Proposals (RFP) on May 15 to procure a contractor to conduct the statewide Energy Efficiency Market Potential Study as well as the independent evaluation, measurement, and verification of the Hawaii Energy program performance in Program Years PY25-PY27. The full RFP and details on how to submit ...
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The Hawaiʻi Public Utilities Commission’s (PUC) proposal to establish the Hawaiʻi Home Energy Assistance Program (HI-HEAP) did not advance during the 2026 Legislative Session. As part of the Department of Commerce and Consumer Affairs (DCCA) and Public Utilities Commissions’ legislative package, the proposal sought to create a dedicated state energy assistance program to help qualifying ...
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The Oahu Public Utilities Commission office is closed for in-person services Tuesday, April 21, due to a power outage affecting the building. Filings and payments due April 21 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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All Public Utilities Commission offices are closed Friday, April 10 due to severe weather, pursuant to Governor Green’s announcement. Filings and payments due April 10 will be considered timely filed on the next business day the PUC re-opens. You may continue to conduct business with the PUC online during the closure using our eServices portal. ...
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April is National Safe Digging Month, a nationwide campaign that reminds contractors, homeowners, and anyone planning an excavation project to call 811 before digging. Calling 811 connects you with the Hawaiʻi One Call Center (HOCC) which help protect people and critical infrastructure by ensuring underground utility lines are identified and marked prior to excavation. Digging ...
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